Terms & Conditions

Welcome to our digital recharge and bill payment platform. These Terms & Conditions govern your access to and use of our website, mobile application, and services, including mobile recharge, DTH recharge, utility bill payments, and online payment services in India. By registering, accessing, browsing, or using our platform, you agree to comply with these Terms.

1. User Eligibility

  • You must be 18 years or older to use the Services.
  • Users under 13 years are not permitted.
  • You confirm you have the legal authority to enter into this agreement.
  • Providing false identity or impersonating others is strictly prohibited.

2. Acceptance & Updates to Terms

We may update or modify these Terms at any time. Continued use of the platform after updates means you accept the revised Terms. Please review this page regularly for the latest version.

3. Digital Recharge & Bill Payment Services

Our platform provides secure online recharge and bill payment solutions, including:

  • Prepaid and postpaid mobile recharge
  • DTH recharge services
  • Utility and electricity bill payments
  • Digital payment processing

Service features, operators, payment options, and charges may vary depending on partners and availability.

4. Fees, Payments & Transactions

  • Transaction fees or service charges may apply.
  • Charges may change without prior notice.
  • Payments can be made through approved methods such as cards, bank accounts, or digital wallets.
  • Failed or reversed payment instructions may attract applicable charges.

We are not responsible for failed transactions caused by:

  • Incorrect payment details
  • Insufficient balance or bank restrictions
  • Network or technical errors
  • Delays from service providers or billers
  • Events beyond reasonable control (system failure, natural disasters, etc.)

5. User Information & Account Responsibility

You agree to:

  • Provide accurate and updated personal and payment details
  • Maintain confidentiality of login credentials
  • Notify us immediately of unauthorized account access

Accounts may be suspended if incorrect or misleading information is provided.

6. Coupon & Promotional Offers

Coupons and promotional offers are subject to the issuing partner's terms. We are not liable for losses, damages, or disputes arising from coupon usage.

7. Prohibited Use of Services

You must not:

  • Use the platform for illegal activities
  • Upload harmful software/viruses
  • Reverse engineer platform technology
  • Misuse payment systems
  • Access other user accounts
  • Interfere with system security
  • Use automated tools to scrape data

Violation may result in suspension, termination, or legal action.

8. Privacy & Data Protection

Your personal data is collected and processed according to our Privacy Policy. By using the platform, you consent to data collection, storage, and usage for service delivery and compliance.

9. Third-Party Services & Links

Our platform may contain links to third-party websites or services. We do not control or endorse external content and are not responsible for third-party transactions or policies.

10. Refund Policy for Online Recharge

  • All recharge transactions are final and non-refundable.
  • Users must verify mobile or account details before payment.
  • If payment is deducted but recharge is not processed within 24 hours, you may report the issue with full transaction details.
  • Verified failed transactions may be refunded to the platform wallet within the specified processing time.

11. Account Suspension & Termination

We may suspend or terminate accounts for misuse, suspicious activity, or violation of Terms without prior notice. Users must stop using services immediately upon termination.

12. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages including loss of profits, data, or business. Maximum liability, if applicable, will not exceed the amount paid for the service or ★‚¹1000, whichever is lower.

13. Indemnification

You agree to indemnify and hold the company harmless from claims, damages, or expenses arising from misuse of services or violation of these Terms.

14. Disclaimer of Warranties

Services are provided "as is" and "as available." We do not guarantee uninterrupted service, accuracy of third-party systems, or error-free operation. Use of the platform is at your own risk.

15. Governing Use

If any provision of these Terms is found invalid, remaining provisions will remain in effect. Continued use of the platform confirms acceptance of all Terms.

Contact Us: If you have any questions, please contact us at info@rebipay.com

Company Name: Shake Hand Services Private Limited
Registered Address: Villa No. 19, Saffron Villas, Phase-1, Near Amaraa Farma, Sarsawan, Arjunganj, Lucknow, UP – 226002, India
CIN: U66190UP2022PTC175382 • Reg. No: 175382 • Incorporated: 20 December 2022