Privacy Policy

Welcome to REBIPAY, provided by SHAKE HAND SERVICES PRIVATE LIMITED. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or our mobile application.

1. Information We Collect

Personal Information

We may collect personally identifiable information to provide secure and efficient digital payment services, including:

  • Full name
  • Email address
  • Mobile number
  • Address and location details
  • Account and transaction information

Automatically Collected Data (Usage Data)

When you access our platform, we automatically collect technical data such as:

  • IP address and browser details
  • Device type and operating system
  • Pages visited and time spent
  • Login activity and device identifiers

This helps improve performance, prevent fraud, and enhance user experience.

2. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

  • Enable secure login and transactions
  • Remember user preferences
  • Analyze website traffic and performance
  • Improve digital recharge and payment services

You can manage cookie settings in your browser, but disabling cookies may limit certain features.

3. How We Use Your Personal Data

Your data is used to deliver secure and reliable financial services, including:

  • Processing mobile recharge, DTH recharge, and utility bill payments
  • Managing user accounts and customer support
  • Sending transaction alerts, updates, and service notifications
  • Improving platform performance and security
  • Preventing fraud and unauthorized access
  • Marketing relevant offers and promotions (with consent)
  • Meeting legal and regulatory requirements

4. Sharing of Information

We may share your information only when necessary, such as with:

  • Trusted service providers and payment partners
  • Business affiliates and authorized partners
  • Legal or regulatory authorities when required by law
  • Entities involved in mergers or business restructuring

We do not sell personal data to third parties.

5. Data Retention Policy

We retain personal data only as long as necessary to:

  • Provide services and process transactions
  • Comply with legal obligations
  • Prevent fraud and resolve disputes
  • Improve platform functionality

Usage data may be stored for analytics and security monitoring.

6. Data Security Measures

We implement industry-standard security practices to protect your personal information, including encryption and secure payment processing. However, no online system is completely risk-free.

7. Your Data Rights

You have the right to:

  • Access and review your personal data
  • Update or correct inaccurate information
  • Request deletion of personal data
  • Withdraw consent for marketing communication

You can manage your data through account settings or by contacting support.

8. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from minors.

9. Third-Party Websites

Our platform may contain links to external websites. We are not responsible for their privacy practices or content. Please review their policies separately.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal or service changes. Updates will be posted on this page with the revised effective date.

11. Contact Information

For questions, data requests, or privacy concerns, contact us through:

Email Support

Company Name: Shake Hand Services Private Limited
Registered Address: Villa No. 19, Saffron Villas, Phase-1, Near Amaraa Farma, Sarsawan, Arjunganj, Lucknow, UP – 226002, India
CIN: U66190UP2022PTC175382 • Reg. No: 175382 • Incorporated: 20 December 2022